How to setup Outlook with CyberHub's webhosting email

If you are familar with how to setup Outlook with POP email use the settings below otherwise continue reading and follow the screen shots.  If you have not yet setup the emails in your webhosting account please check out this knowledge base article which explains how to do that https://cyberhub.co.nz/accounts/knowledgebase/3/How-to-setup-email-accounts-with-CyberHubs-webhosting.html

Also here is the link to the webmail login https://web1.cyberhub.co.nz:2096/

We will be setting up the email address [email protected] (fake email and domain) on Microsoft Outlook 2010.  You can use the same settings to setup your POP email on Microsoft Express email, Thunderbird, MacMail, Zimbra email client etc.

Email Account:
[email protected]
Incoming Mail Server: mail.mydomain.co.nz (POP3) Port 110
Outgoing Mail Server: mail.mydomain.co.nz (server requires authentication) port 26

The example that I will be giving will be with Outlook that already has an email account setup, if you don't have any email accounts setup in Outlook you will be prompted to enter the following information the first time you open Outlook.

Open Outlook then click on the File Tab, then click on Account Settings



Once you have done that click "New" unless you already have the email setup and you are updating your email settings because you have just moved your webhosting to CyberHub.



Choose E-mail Account then Pop email.



Enter the detail here, but of course use your details.  Please note that your Incoming mail server and Outgoing mail server (SMTP) are the same and will be mail."Whatever your domain name is", so if I was setting this up for the domain www.cyberhub.co.nz it would be mail.cyberhub.co.nz  then click More Settings



Click on the Outgoing Server tab and tick the box My outgoing server (SMTP) required authentication and choose Use same settings as my incoming mail server



Then click the Advanced tab and ensure that Incoming server (POP3) is set to 110 and Outgoing server (SMTP) is set to port 26 you can use port 25 as below in the image but some ISP's block port 25 so you are best to use port 26.  This is the default but it is good to check.  Also untick the option to Leave a copy of messages on the server.  We do this so your webhosting account does not fill up emails and use up all your space.



Click OK which will close the account then click Test Account Settings.



As long as you get the tick for both you know that everything is setup correctly and you can begin using your email account.

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